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Customer Recommendations, Family Survey 2020


Dear Shady Oaks Community,

This letter shares results from our 2020 Family Survey.  So far, we received 31 replies of the 59 anonymous surveys we sent to current and recent resident families.  Here are our results:

Questions: Average Score
1=worst & 5=best
Overall would you recommend Shady Oaks?  5.0
We strive to provide strong nursing.  Do we?  4.94
We strive to provide a cozy home.  Are we cozy?  5.0
We strive to be loyal to residents.  Are we loyal?  5.0


We feel especially grateful for your kind and supportive comments about our staff and home.  Across our replies, here are quotes written by families in the “additional comments section.”

“Tyson + his staff are the BEST.  My Mom loved + felt this was her family.”

“Thank you for taking such good care of our mother.  She considered Shady Oaks to be her final home and was happy there.”

“I appreciate everything you have done for my mom.  I thank you all.”


“Tyson, congratulations on your skills and leadership.”

“Thank you from the bottom of my heart!”

“I think you do a wonderful job.”

“Thank you.”

“Shady Oaks is a Bristol Treasure.”

“I never have to worry about my uncle, thanks to Shady Oaks.”

“May God Bless all of the staff + patients + owner too!  Bless you Tyson.  Excellent care especially during COVID-19 pandemic.  Thank you so very much.  We did a great deal of research before we placed our loved one, and found Shady Oaks to be the best – cleanest, well staffed and homey and above all, very caring.  Thank you much.”

“My time visiting @ Shady Oaks was short and I wasn’t able to enjoy the coziness of the home due to COVID, outside the home was welcoming.”

“Thank you for all you do.”

“We are extremely thankful and grateful for the level of care Shady Oaks provides.”

“We miss you all.”

“Wonderful care, you couldn’t ask for a better place for your loved one!”

“We are so lucky our parents came to you.  Thank you for all you do.  Amazing!”

“I’m happy there is a place called Shady Oaks.”

Very Respectfully,

Tyson Francis Belanger

For more information or to contact Shady Oaks click here!